I have a diabetic alert dog and recently booked a plane ticket. At the boarding gate, a woman saw my dog and asked if I was on the same flight as her. When I said yes she told a staff member she had a life-threatening allergy, so the staff member took us aside.

She seemed really exasperated and said she put her allergy on the booking form and wasn't told I was going to be on the plane. The staff member asked if she would be ok if we were seated on opposite ends of the plane and she said no, apparently her allergies were so severe it still wouldn't be safe for her and my golden retriever is one of the worst dogs for allergies. Then she asked if she would be okay being re-booked to a later flight and she said no she really needed to be on the plane and started tearing up.

The staff member then asked me if I was ok with being re-booked and I refused as a delay would have been a serious annoyance, so she told the woman that I took priority and she had to be re-booked on a later flight, which made her start crying. The man I assume was her husband/boyfriend said that she suffered a lot for her allergies and I had no more right to be on the plane than her which made the staff member escort them away. However the law is clear that service dogs should be accommodated on flights. AITAH?