📝 AITAH: Resigning for a conflict of belief with my bosses?

By sonic84 • Score: 5 • April 14, 2025 3:07 PM


Hello, I'm an IT engineer/admin of 15+ years at a large company. My team and I built and maintained the Apple Platform and user experience at the company from the ground up. We reorged, and new management wants to do things their way. I'm the only Mac guy left, so they specifically want me to effect their vision on my users/customers. Today, we have a user choice and user empowerment model: where users may choose Mac/PC/Linux/mobile workstations based on their preference and job needs. Likewise, users may install the apps they require, and skip out of Apps they don't need. Users are given a period of time to install mandatory security updates at their convenience ahead of them becoming mandatory and reboots/app. (I've skipped over a lot of the other stuff we provide, but you get the idea). The "New way" my mgmt wants to do is to profile our users via inventory and HR data, pre-load all the apps IT says the user should have, remove the local rights needed to install other apps, self-remediate issues, or be able to optionally install security update (mandatory pushes only). Workstation assign Mac/PC/Linux/mobile is also based on said profiling. The idea is to manage the user experience via code and automation so managers/users don't have to. My new mgmt are all formers developers who "know best". I've been documenting and bring up how this change will absolutely destroy our user experience, create work-stop situations for our users, and massively increase HelpDesk/reimage tickets, but my Mgmt won't hear it and becomes hostile to me or just exclude me from key discussions when their vision is questioned. I have a strong belief that Technology (The technology department which I belong to) should empower our users, but this new direction is the exact opposite. I am especially griefed that I am essentially being made to compromise that belief and essentially "beat the child I raised". I don't really have anyone else to talk to about this... and I feel I've exhausted all my other options at work. AITAH for resigning in protest? Or should I compromise my beliefs? I'd like to find a middle ground, but there is a "good soldiers follow orders" attitude with new Mgmt. I've love to hear opinions! Thank you!

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